A little extra effort, makes the difference

As the title says- a little extra effort, makes the difference. This statement first came to me from the Penticton Knights. They were a junior hockey club playing in the old BCJHL that used this as their slogan for a few years. In fact, I still have a sticker on my skates from back in the day (circa 86-87′) with the logo and slogan.

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I was inspired by this quote again this morning from a story on Inspire More of a Sherwood Park woman who left her car after a night of drinking at a local establishment. The manager of the establishment left a note on her car and thanked her for not drinking and driving and gave her a coupon to return. An absolute genius idea that everyone should be doing. Not only does it promote the public safety aspect but it does something far more important for the business. It creates loyalty and in this particular case, a viral social media posting for the company involved. Which all came from a GM with a policy for caring and wee bit of opportunism.

So, what are you doing to create this type of environment in your establishment? What are you teaching you staff? What are you doing for your clientele that make them inherently feel loyal to you? You can use words like value, or service, but neither of those create loyalty. Loyalty is created, by a mutual respect between the client and the provider of the service/product, employer/employee, husband/wife, child/parent. It is about building relationships that are mutually beneficial to both parties. Treating people with respect goes a long way in business and when you actually care about your clientele, it’s that little extra effort that makes the difference.

Here is the link to the original article here.


Entrepreneur - The best franchise advice you'll get.

When you are looking into a franchisor the best thing to look at is the success of their partners and how they interact with them. Franchise systems are made to be simple, understandable and certainly, repeatable! I am sharing a great article by Jeff Elgin in Entrepreneur Magazine that dictates everything you should do when researching a franchise system. I encourage you to do everything he suggests and put Joey’s Franchise Group to the test!

Check out his article here: The best franchise advice you’ll get…..


At Joey's Franchise Group we are doing what we can to mitigate our impact on fisheries and ultimately our environment. Our brands Joey's Restaurants and Joey's Urban have teamed up with Ocean Wise, a Vancouver Aquarium Conservation Program, to ensure that we're on the right path to sustainability. Check it out here; Ocean Wise and Joey's

MVP Modern Barbers in Canadian Business Franchise Magazine

Take a read of this article about our Franchise Partner Jodi Tucker at our South Surrey location. Jodi worked with MVP Modern Barbers for many years in our Kelowna Franchise before shearing off to the Lower Mainland to open her own Franchise. (see what i did there! haha Shear).

MVP Modern Barbers Article in Canadian Business Franchise

Joey's Urban - International Avenue - Calgary

Grand Opening this weekend at our newest Joey’s Urban, located in Calgary on International Avenue (4501 17th Ave SE, Calgary). Come check out our 2-fer’ Promotion starting this Thursday!Joey's Urban 17th Ave SE Calgary, Joey's Seafood, Fish & chips, poutines, fish tacos