Hospitality…..

2020-05-05T15:23:46-06:00February 6th, 2014|Blog Feed|

Ultimately, hospitality is your competitive edge. Don't confuse that with providing good service -- you can give good service and still have people leave feeling un-cared for. True hospitality doesn't come from what you DO, it is a result of how you ARE. This creates a training dilemma. How do you help people learn to [...]